Free 15-day returns in the United States!
We hope you love our products as much as we do. If you are not satisfied with your purchase, you can easily return your Gisou product(s) free of charge within 15 days from the date of delivery. Bamboo Dry Brush cannot be returned or exchanged.

Please note that product(s) must be returned unused, undamaged and in its original cardboard outer packaging, which must remain sealed and thereby unopened. Returns that do not meet these requirements will unfortunately not be accepted due to health protection and hygiene reasons, and will therefore not be refunded.

Additionally, we will only accept items purchased on organicbeautygroup.com for a return; if your item(s) were purchased from an authorized retailer, please contact the retailer to arrange a return. Please note we do not offer exchanges at this time.

Please also make sure you choose an appropriate cardboard shipping box for your return to prevent the item(s) from being damaged while in transit.

Before returning your product(s), please fill out the digital return form within thirty (15) days after receiving your order. Please note that product(s) returned without completing the return form will not be refunded.

Once your return arrives at our warehouse please allow 5-7 business days for it to be processed. Once processed, we will issue your refund back to the original payment method used for the purchase. Please allow 3-5 business days for the reimbursement of funds to be allocated back to the original form of payment.

In case you have any other questions or concerns regarding returns, please don’t hesitate to contact us at info.obcosmetics@gmail.com.